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Community support

Community Support Services

Coronavirus Support leaflet

There are many organisations and sources of support that can be contacted who will offer advice and support.

Eccleshall Parish Council has put together a list of many organisations who can help.


Local groups and schemes:


Eccleshall Parish Council Helping Hand Voucher Scheme

Eccleshall Parish Council are very aware that, due to the effects of the Covid-19 virus pandemic, some people may be finding life very difficult. The Parish Council have set up a fund to help anyone in need of help by offering £50 vouchers, in the form of stamps, that can be spent at the Co-op in Eccleshall. This is intended to release money to pay necessary domestic bills.

This scheme is in addition to other sources of financial support being offered by other organisations.

Please do apply if you feel you need this ‘Helping Hand. Your application will be completely confidential and handled in accordance with Data Protection regulations.

To apply, please complete the simple application form, available below:

Helping Hand application form – Word

Helping Hand application form – PDF

Once completed, the application form can be emailed, along with the required supporting information, to

If you have problems downloading the form, or require a form to be posted to you, please contact the Clerk at the above email address, or call 01785 282296.

Data Processing

The policy relating to this scheme.

Your information will be processed in accordance with Data Protection Regulations.


You will be asked to provide supporting evidence to determine eligibility. Examples of eligibility include waiting to receive Universal Credit, waiting for or receiving New Style Jobseekers Allowance, Pension Credit or in receipt of free school meals (beyond the age where all are eligible, which is currently up to and including Year two). You may have other situations that make you eligible, please state this on the form and supply evidence so that this can be considered.

You must be a resident of Eccleshall Parish.

Only one application per household.


Eccleshall Cares

Anyone who wants to access this service can go to the Eccleshall Cares website and fill out a simple form requesting assistance. This is all non-medical and non-contact support, to minimise as many risks as possible.

Their team of local volunteers are happy to help with all sorts –  from collecting prescriptions, running to the shops and dropping on doorsteps, or even a chat on the phone if you’re feeling stressed or cut off. All financial transactions are cashless through our dedicated bank account, and all the services are 100% free with clients only ever paying the exact value of any items we may have had to purchase on their behalf.

The website is the easiest way to access the service, but the group are also contactable via email at  or Tel: 07534 914629.


Let’s Beat Loneliness Together

Loneliness can affect anyone at any point in their lives and can have an impact on our health, wellbeing, productivity and self-esteem. In Staffordshire, there has been an increase in people reporting feeling concerned about not seeing wider family and friends and the effects of loneliness and isolation, since the beginning of the Coronavirus pandemic.

Although the issue of loneliness has certainly been highlighted over the past year, it will continue to be an issue for many beyond the restrictions.

If you or someone you know is feeling lonely, there are some small steps you can take to help beat loneliness.

Beating loneliness

Tip #1: Just acknowledging that fact to your friends, family, GP or health professional can start to take the weight off the feeling. This could be face-to-face, a call, text, email or letter – however you feel most comfortable communicating.

Tip #2: Becoming a volunteer can provide so many opportunities – you’ll learn new skills, meet new people, build your confidence and self-esteem and ultimately be helping those in need. Search for opportunities on the Do It Staffordshire website.

Tip #3: Try connecting with someone you haven’t spoken to for a while or someone you’ve lost touch with. A phone call, FaceTime or letter can really help to brighten your day. It might then become a more regular catch up and something to look forward to.

Tip #4: There are lots of positive online communities, where you can make new friends, get inspired and chat about things you care about. You could try searching for groups involved in causes, music, games, hobbies or TV shows you are passionate about.

Tip #5: Online courses can be a great way to meet people, learn new skills and develop interests – all in the comfort of your own home. Staffordshire Community Learning offers a wide range of courses to suit everyone – from arts and crafts, languages and creative writing to belly dancing and computing. Find out more about Staffordshire Community Learning.

For more tips you can visit the Doing Our Bit website.

Organisations in your local area

Across Staffordshire there are many organisations that offer services to help you to deal with loneliness from telephone befriending, interest and hobby groups, online social events, online courses and much more. You can visit the Staffordshire Connects website to search for an organisation that’s right for you or take a look at the Doing Our Bit website for some organisations that we have handpicked for you.

Other resources


Further resources:

Staffordshire County Council’s “Entitled To”  online benefits checker.

This resource enables residents to easily input their details and find out what benefits they may be entitled to. All details provided remain anonymous.